FAQ

Can I commission a custom piece?

Yes! Please fill out an Inquiry form with specifics on your desired artwork. Prices vary by style and size, and are accepted under Yael's discretion. 

Commissioned artwork requires a 20% non-refundable deposit collected up front with the remains balance being paid in full before artwork is shipped/delivered. Turnaround time depends on the work scope but is usually around 3-4 weeks. 

 

 

What is your return policy?

Due to the fragile nature of artwork we do not accept returns, refunds or exchanges after purchase. While we are not responsible for lost or damaged packages once they have left our possession, if you encounter issues with your order please contact us immediately.

 

When can I expect my order to ship?

Artwork shipped within the US will be sent via UPS within 4-7 days of an ordering placed. 

International orders will  be shipped via USPS Priority Mail within 4-7 days of an order being placed. **Taxes and Duties (International Orders): All applicable custom fees, taxes and duties are the sole responsibility of the customer.